REFUND POLICY

1. No Refunds & No Exchanges

Due to the digital nature of our products, all sales are final. Once a purchase is completed and the files are delivered, we cannot offer refunds, exchanges, or cancellations.

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2. Product Issues & Support

If you encounter any issues with downloading or using our LUTs & presets, please reach out to us at [your support email]. We are happy to assist with installation and troubleshooting.

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3. Unauthorized Distribution

Our LUTs & presets are for personal and commercial use but cannot be resold, shared, or redistributed in any form. Violations may result in account suspension and legal action.

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4. Compatibility Disclaimer

Please ensure that your software (DaVinci Resolve, Premiere Pro, Lightroom, Photoshop, or Adobe Camera Raw) supports LUTs and presets before purchasing. We do not provide refunds due to incompatibility issues.

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5. Contact Us

If you have any questions about our refund policy, contact us at infolutfactory@gmail.com